2017 ucc lg

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Monday, October 2, 2017 • 5:30 p.m. – 7:30 p.m.


How to Incorporate a Strategic Business Model to Ensure a Viable Urgent Care Center

Over time, the urgent care industry has evolved to include multiple business models that vary relative to the market, staffing, setting, client base and services. Assessing a target market and defining it in terms of which model is best and creating a strategic business plan to ground the project with the development team is critical.

In this workshop, we will review the model variants and the means of either assessing their viability given the target market(s) and explore secondary service lines that could enhance the performance of an urgent care center. The workshop will also address how to strategically position yourself to participate or not to participate with insurance plans.

Charlotte Kohler, RN, CPA, CVA, CRCE-I, CPC, CHBC is President of Kohler Healthcare Consulting, and has over 30 years of healthcare experience starting with nursing on the clinical side to the Finance CFO and Compliance Officer. Utilizing the experience gained from  serving as the Chief Operating Officer of a hospital based Emergency Department and multi-specialty primary care medical practice, as well as a Compliance Officer of a five hospital integrated delivery system, and CFO for ancillary services of a multi hospital system, she works with hospitals and physician practices to establish workable methods to reduce readmissions by establishing different care delivery programs and "safety nets" for the vulnerable patients. This includes developing ambulatory care programs for hospitals, and care management programs for the medical practices. Because of her work with Federal Qualified Health Centers and Community Health Centers, she has created some unique multi-organizational approaches.